Hiring and pay

Kamwali bai, kajer lok, panimanishi: what India calls house help, city by city

What kamwali bai means, the Hindi meaning of maid, and the everyday words for house help in Mumbai, Delhi, Kolkata, Hyderabad, Ahmedabad and five more cities.

SevetuBy the Sevetu team29 September 2026Updated 26 October 20266 min read

Cover: Kamwali bai and the other words India uses for house help
On this page
  1. What kamwali bai means
  2. The words, city by city
  3. Why the word matters when you hire
  4. A short glossary of the roles
  5. Words to retire
  6. How to find a kamwali bai near you
  7. Questions people ask

What kamwali bai means

Kamwali bai (also spelt kaamwali bai) means "the woman who does the work". In Mumbai, Pune and much of the Hindi belt it is the ordinary, polite name for the person who comes to sweep, mop, wash the dishes and do the clothes.

The phrase is plain description. Kaam (काम) is work. Wali (वाली) is the feminine form of "the one who does". Bai (बाई) is an old Marathi and Hindi term of respect for a woman, the same bai as in Lakshmibai and Jijabai.

So the Hindi meaning of maid is kamwali bai, or just kamwali or bai, depending on the city. Naukrani (नौकरानी) is in the dictionaries and is best left there. It carries a master-and-servant relationship that the modern arrangement has, or should have, moved past.

The words, city by city

Grid of ten Indian cities and the everyday word each uses for house help
Six words for the same job. The ones in the last box are what people type; the others are what they say.
CityThe everyday wordLanguages workers commonly speak
Mumbaikamwali baiMarathi, Hindi, Gujarati and English
Punekamwali baiMarathi, Hindi and English
DelhibaiHindi, Punjabi, Bengali, Bhojpuri and English
GurgaonbaiHindi, Haryanvi, Bengali, Bhojpuri and English
NoidabaiHindi, Bengali, Bhojpuri and English
Kolkatakajer lokBengali, Hindi and English
HyderabadpanimanishiTelugu, Hindi, Urdu and English
Ahmedabadkaam wali benGujarati, Hindi and English
ChennaimaidTamil, Telugu, Hindi and English
BangaloremaidKannada, Hindi, Tamil, Telugu and English

Bengaluru and Chennai have largely switched to the English word, partly because households there come from everywhere and English is the common ground. Everywhere else the local word is a short form of a longer phrase, and people use it without any malice, the same people who would never say "servant".

Why the word matters when you hire

The local word is the one the worker uses for herself. A woman in Andheri calls what she does kaam, and calls herself, to other families, a kamwali. A post that says "kamwali bai, part-time, Andheri West, 7 to 9 am" reads to her as her job. A post that says "domestic housekeeping professional required" may not get opened.

Two job posts for the same part-time job compared field by field: the one that gets replies uses kamwali bai, Andheri West, 7 to 9 am, named tasks and the home language; the one that gets skipped says domestic housekeeping professional, Mumbai, flexible, all household duties, and no language
Same job, two posts. Every field on the left answers a question the worker has before she applies.

The language line works the same way. The languages in the table above are the ones workers in that city commonly speak. A family that names the language it uses at home gets applicants who can talk to the children and the grandparents. It is the most under-used field in a job post.

A short glossary of the roles

The house-help words above cover cleaning, dishes and laundry. Other roles have their own words, and families often bundle them wrongly:

What you sayWhat it usually meansThe Sevetu page
kamwali bai, bai, kajer lok, panimanishicleaning, dishes, laundry, part-time or full-timeHire a maid
all-rounderone person for cooking and cleaning, usually full-time or live-inHire an all-rounder
cook, khaana banane wali, maharaj (male cook, often Gujarati or Marwari homes)cooking onlyHire a cook
aaya, nanny, didichildcareHire a nanny
japa maid, japa bai, jaapapost-delivery care of mother and newbornWhat is a japa maid?
attendant, caretaker, ayah (for elders)daily care of an elderly or bedridden personPatient caretaker at home
driver, chauffeurhousehold drivingHire a driver

Words to retire

Drop "servant" and naukar. Both describe ownership, and most workers will tell you plainly they dislike them. In daily use, the worker's name, or didi and bhaiya, is respectful. In a written agreement the plain job title is enough: house help, cook, nanny, driver, attendant. If you are unsure what someone prefers to be called, ask; it takes thirty seconds and sets the tone for the whole arrangement.

How to find a kamwali bai near you

Post the job on Sevetu with the local word, your exact locality, the hours and the tasks. Workers who can reach you at that time apply. For a part-time round, distance decides everything, because she walks or takes a short auto between homes. You see ID-verified worker profiles, chat in the app, meet in person and agree the pay directly. No agent, and no commission on either side.

Hire a maid across India → · Mumbai · Pune · Delhi · Gurgaon · Noida · Kolkata · Hyderabad · Ahmedabad · Chennai · Bangalore

Looking for work as a kamwali bai yourself? Start with how to get a house help job without an agent, also available in Hindi.

Read next: maid salary in 2027 · live-in or part-time, compared · apps to hire a maid, compared

Questions people ask

Literally "the woman who does the work". In practice it means house help: the woman who comes to clean, wash dishes and do laundry, part-time or full-time. It is a polite, everyday term in Mumbai, Pune and the Hindi belt.

Kamwali bai, kamwali or simply bai, depending on the city. Naukrani exists but carries a servant meaning that most people now avoid.

No. Bai is a term of respect, and the phrase is how workers describe themselves. The words to avoid are servant and naukar. Using her name, or didi, is better still.

Bai (बाई) is an old Marathi and Hindi word of respect for a woman, the same bai as in Lakshmibai and Jijabai. In Delhi, Gurgaon and Noida it is also the everyday short word for house help.

Kajer lok in Bengali (Kolkata), panimanishi in Telugu (Hyderabad), and kaam wali ben in Gujarati (Ahmedabad). In Bengaluru and Chennai the English word is most common.

Post the job on Sevetu with your locality, the hours and the tasks, using the local word. Workers who can reach you at that time apply, you see ID-verified profiles, and you agree the pay directly with no agency fee.

A kamwali bai does the housework: cleaning, dishes, laundry. An all-rounder also cooks, and usually works full-time or live-in for one household. They are two jobs and should be paid as two.

ShareWhatsAppXLinkedIn

Add Sevetu as a preferred source on Google → Our guides then show up more often in your Top Stories and AI answers.

Sevetu

Written by the Sevetu teamSevetu is a hiring marketplace for household work in India, operated by Fiel Private Limited. These guides come from the questions families and workers ask us. Nothing here is sponsored, and where a number has no defensible source we say so instead of inventing one. About Sevetu

The Sevetu app

Verified home help, from your phone

Sevetu is live on the App Store and Google Play. Post what you need and ID-verified people near you apply.