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What kamwali bai means
Kamwali bai (also spelt kaamwali bai) means "the woman who does the work". In Mumbai, Pune and much of the Hindi belt it is the ordinary, polite name for the person who comes to sweep, mop, wash the dishes and do the clothes.
The phrase is plain description. Kaam (काम) is work. Wali (वाली) is the feminine form of "the one who does". Bai (बाई) is an old Marathi and Hindi term of respect for a woman, the same bai as in Lakshmibai and Jijabai.
So the Hindi meaning of maid is kamwali bai, or just kamwali or bai, depending on the city. Naukrani (नौकरानी) is in the dictionaries and is best left there. It carries a master-and-servant relationship that the modern arrangement has, or should have, moved past.
The words, city by city

| City | The everyday word | Languages workers commonly speak |
|---|---|---|
| Mumbai | kamwali bai | Marathi, Hindi, Gujarati and English |
| Pune | kamwali bai | Marathi, Hindi and English |
| Delhi | bai | Hindi, Punjabi, Bengali, Bhojpuri and English |
| Gurgaon | bai | Hindi, Haryanvi, Bengali, Bhojpuri and English |
| Noida | bai | Hindi, Bengali, Bhojpuri and English |
| Kolkata | kajer lok | Bengali, Hindi and English |
| Hyderabad | panimanishi | Telugu, Hindi, Urdu and English |
| Ahmedabad | kaam wali ben | Gujarati, Hindi and English |
| Chennai | maid | Tamil, Telugu, Hindi and English |
| Bangalore | maid | Kannada, Hindi, Tamil, Telugu and English |
Bengaluru and Chennai have largely switched to the English word, partly because households there come from everywhere and English is the common ground. Everywhere else the local word is a short form of a longer phrase, and people use it without any malice, the same people who would never say "servant".
Why the word matters when you hire
The local word is the one the worker uses for herself. A woman in Andheri calls what she does kaam, and calls herself, to other families, a kamwali. A post that says "kamwali bai, part-time, Andheri West, 7 to 9 am" reads to her as her job. A post that says "domestic housekeeping professional required" may not get opened.

The language line works the same way. The languages in the table above are the ones workers in that city commonly speak. A family that names the language it uses at home gets applicants who can talk to the children and the grandparents. It is the most under-used field in a job post.
A short glossary of the roles
The house-help words above cover cleaning, dishes and laundry. Other roles have their own words, and families often bundle them wrongly:
| What you say | What it usually means | The Sevetu page |
|---|---|---|
| kamwali bai, bai, kajer lok, panimanishi | cleaning, dishes, laundry, part-time or full-time | Hire a maid |
| all-rounder | one person for cooking and cleaning, usually full-time or live-in | Hire an all-rounder |
| cook, khaana banane wali, maharaj (male cook, often Gujarati or Marwari homes) | cooking only | Hire a cook |
| aaya, nanny, didi | childcare | Hire a nanny |
| japa maid, japa bai, jaapa | post-delivery care of mother and newborn | What is a japa maid? |
| attendant, caretaker, ayah (for elders) | daily care of an elderly or bedridden person | Patient caretaker at home |
| driver, chauffeur | household driving | Hire a driver |
Words to retire
Drop "servant" and naukar. Both describe ownership, and most workers will tell you plainly they dislike them. In daily use, the worker's name, or didi and bhaiya, is respectful. In a written agreement the plain job title is enough: house help, cook, nanny, driver, attendant. If you are unsure what someone prefers to be called, ask; it takes thirty seconds and sets the tone for the whole arrangement.
How to find a kamwali bai near you
Post the job on Sevetu with the local word, your exact locality, the hours and the tasks. Workers who can reach you at that time apply. For a part-time round, distance decides everything, because she walks or takes a short auto between homes. You see ID-verified worker profiles, chat in the app, meet in person and agree the pay directly. No agent, and no commission on either side.
Hire a maid across India → · Mumbai · Pune · Delhi · Gurgaon · Noida · Kolkata · Hyderabad · Ahmedabad · Chennai · Bangalore
Looking for work as a kamwali bai yourself? Start with how to get a house help job without an agent, also available in Hindi.
Read next: maid salary in 2027 · live-in or part-time, compared · apps to hire a maid, compared
Questions people ask
Literally "the woman who does the work". In practice it means house help: the woman who comes to clean, wash dishes and do laundry, part-time or full-time. It is a polite, everyday term in Mumbai, Pune and the Hindi belt.
Kamwali bai, kamwali or simply bai, depending on the city. Naukrani exists but carries a servant meaning that most people now avoid.
No. Bai is a term of respect, and the phrase is how workers describe themselves. The words to avoid are servant and naukar. Using her name, or didi, is better still.
Bai (बाई) is an old Marathi and Hindi word of respect for a woman, the same bai as in Lakshmibai and Jijabai. In Delhi, Gurgaon and Noida it is also the everyday short word for house help.
Kajer lok in Bengali (Kolkata), panimanishi in Telugu (Hyderabad), and kaam wali ben in Gujarati (Ahmedabad). In Bengaluru and Chennai the English word is most common.
Post the job on Sevetu with your locality, the hours and the tasks, using the local word. Workers who can reach you at that time apply, you see ID-verified profiles, and you agree the pay directly with no agency fee.
A kamwali bai does the housework: cleaning, dishes, laundry. An all-rounder also cooks, and usually works full-time or live-in for one household. They are two jobs and should be paid as two.
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