Trust & safety

How Sevetu verifies home help

Sevetu is built trust-first. Every profile can carry a Verified badge from a government-ID (KYC) identity check, and every hire is protected by private in-app chat and a digital work agreement. Here's exactly how it works — and what it does and doesn't cover.

ID (KYC) verification Private in-app chat Digital work agreements

Why verification matters

Letting someone into your home — to cook, clean, care for a child or an elderly parent — is a decision built entirely on trust. Sevetu's job is to give you a stronger, clearer starting point than an anonymous phone number from a classified ad or an agent's word.

We do that with a government-ID (KYC) identity check, a Verified badge you can see before you talk, and safety tools around every conversation and agreement. We're also clear about the limits, so you always know what the badge does and does not tell you.

Clear and honest

What the Verified badge means — and what it doesn't

Trust only works if it's honest. Here is exactly what an identity (KYC) check does and does not tell you.

What it means

Identity confirmed with a government ID

The person completed a KYC check against a government identity document, such as Aadhaar, before earning the Verified badge.

A real, accountable person

You are dealing with an identity-verified individual on an account tied to a verified mobile number — not an anonymous listing.

Visible before you chat

The Verified badge is shown on the profile, so you know the identity check is done before you decide to talk.

What it does not mean

Not a police or criminal-background check

A KYC check confirms who someone is. It does not screen criminal history or police records. Please treat the badge as an identity check only.

Not a reference or employment check

Sevetu does not independently verify past employers, references, qualifications or medical/nursing certifications — always check these yourself.

Not a guarantee of conduct

Verification confirms identity; it cannot guarantee anyone's future behaviour, honesty or work quality.

Your judgement still matters

Interview, take a trial, and check references before you hire — especially for childcare and elder care.

Beyond the badge

Safety built into every hire

Private in-app chat — your phone number stays private until you choose to share it
A digital work agreement that records salary, hours, weekly off, leave and notice for both sides
You choose and hire directly — no agent decides for you, and there is no commission
Report and block tools if something feels wrong
For workers

Get verified once, get chosen faster

Verification isn't just for families — it helps workers earn trust and get hired.

One-time KYC

Complete a quick government-ID (KYC) check once to earn your Verified badge.

Get chosen faster

Families prefer verified workers, so a Verified badge helps you get hired sooner.

Free and private

Verification and applying are free, and your phone number stays private in in-app chat.

Questions & answers

Frequently asked questions

It means the person completed an identity (KYC) check against a government ID such as Aadhaar. It confirms who they are. It is not a police, criminal-background, reference or qualification check.

No. Sevetu performs an identity (KYC) check only. It does not run police or criminal-background checks. We recommend you interview, take a trial and check references yourself, especially for childcare and elder care.

You talk to workers through private in-app chat, so your phone number stays private until you choose to share it. Terms are recorded in a digital work agreement.

No. Verification is free for workers. There is no agent fee, and Sevetu never takes a commission from the salary.

A government identity document such as Aadhaar is used for the KYC identity check that earns the Verified badge.

You decide who to hire. We recommend preferring Verified profiles and, either way, doing your own interview, trial and reference checks before you commit.

The Sevetu app

Verified home help, from your phone

Sevetu is live on the App Store and Google Play. Download the app and post your job in minutes.